Robots: The Automated Shopping Experience

Robots: The Automated Shopping Experience

As e-commerce sweeps in, retailers resting on the physical storefront recognize that there are two important factors at play that must be addressed. As labor costs rise, they must work to keep costs down, and as consumer expectations change, they must evolve to suit...
UberRUSH: On-Demand Delivery for Small Businesses

UberRUSH: On-Demand Delivery for Small Businesses

It’s no secret that for businesses, sending out packages the last mile is also the most-expensive mile. That’s why many retailers have allowed for free delivery if customers opt to send their online purchases to the store, instead of their doorstep. But...
Retailer Gratitude & Consumer Loyalty Go Hand-in-Hand

Retailer Gratitude & Consumer Loyalty Go Hand-in-Hand

It’s no secret to retailers, whether large or small, that customer service has a direct and meaningful impact on the loyalty of their customer base. However, what may come as a surprise, is that in a world that is becoming increasingly less personal, one of the...
Why Smaller Stores Mean Bigger Profits

Why Smaller Stores Mean Bigger Profits

With the giant that is e-commerce, retail trends are continually shifting and evolving. Things that once seemed to be common sense, are now becoming antiquated formats. An example? Major retailers like Target, Wal-Mart, and Lowes have begun to invest in smaller store...
Is Drive Thru For You?

Is Drive Thru For You?

Amazon is in the news again for drive thru grocery shopping, and many other retailers have hopped on the drive thru band wagon as well. Pharmacies and liquor stores were among the first to copy the restaurant model of allowing customers to pick up purchases without...
Three Major Trends Impacting the Retail World

Three Major Trends Impacting the Retail World

The retail landscape is shifting radically and quickly. This is not your grandmother’s shopping trip, and for the most part, that’s a good thing. Now, consumers have access and agency like never before. For the retailer, that means that customers are able...